1. What type of chocolate do you use?

We use a premium Belgian Coverture chocolate which is specially formulated to flow over the fountain and have a wonderful taste. Nothing but delicious, real chocolate is found in our chocolate fountains and as our past clients can tell you - it is delicious. Fountains come in dark, milk, or white chocolate with specialty flavorings available.

2. Is the chocolate hot?

The chocolate is warm, but not hot. You can dip an item in the fountain and safely enjoy it immediately without allowing it to cool.

3. Can I use the chocolate fountain outside?

When it comes to outdoor chocolate fountain rentals, we generally suggest no. The only exception is if the chocolate fountain is completely enclosed or in an area where absolutely no wind would be able to reach it. Outside air temperature plays an important factor on the flowing consistency of the chocolate and even a slight breeze will blow the chocolate outside of the fountain and onto everything around it. Finally, flying critters tend to be very attracted to the chocolate's sweet aroma.

4. Can my caterer provide the food for dipping?

If you already have a caterer for your event or if your venue has in-house catering, they can provide all of the food for dipping. We will work with them to identify a list of appropriate dipping items. The sign up contract allows you to choose who will provide dipping items and we will adjust our fees accordingly. Click here for a list of suggested dipping items.

5. Can I use the chocolate fountain in place of the wedding cake?

Absolutely, many of our brides have chosen to have a chocolate fountain instead of a traditional wedding cake. They often dip a piece of cake into the fountain for the ceremony and it provides guests a much broader choice of desserts. Price comparisons have shown that the fountain is sometimes even less expensive then a traditional wedding cake. Guests have been delighted!

6. Is your company insured?

Yes, we have liability insurance. Proof is available for your banquet hall or facility. We always recommend that you require liability insurance from all your vendors for your special event.

7. What is the deposit?

We require a £ 49 refundable retainer fee to secure a chocolate fountain for your date. We do not hold dates without a deposit. Refundable upto 10 days from payment.

8. What else should I know about the chocolate fountain?

We Prefer that you provide a level table, 120 volt grounded electrical outlet and special decorations for the chocolate fountain. If Soufflon is providing the dipping items, we will also bring plates and napkins for your guests to use!

9. Do you have references from past events?

We do various events throughout the UK, click here to see just a few quotes from previous chocolate fountain customers and call us for a detailed list of references.

10. Where can I find out more information?

To find out more information about our chocolate fountain rentals, please give us a call at 02076177481, e-mail us at info@soufflon.co.uk or fill out our online reservation form.